Dental Patient Communication: Boosting Treatment Acceptance – ENGLISCH


Examples tailored for Dentists but also valid for Physicians and other Healthcare providers.

This course is a very comprehensive training for dentists, physicians and their teams about Communication and Treatment Presentation and the skills you need to be successfully presenting the treatments you offer to your patients. The examples are tailored for dental offices, but it also applies to private physicians.

In Universities we have not been prepared to be entrepreneurs. But we open an office and have to compete. Some of you are lucky and compete against other “amateurs”, e.g. other dentists or physicians, but some of us are in countries where regulations allow even a taxi driver to open a dental office, which makes everything a pure business and then you, as a dentist, have to compete against “real” entrepreneurs.

With this course you will be equipped with skills and ideas, that will help you with the communication and presentation process.

In its 7 hours of lectures, you will find many tips and tricks, that you have to write down, practice and repeat over and over, so that they come naturally out of your mind to help patients to make the correct decision and choose you and your proposed treatment.

Some of the chapters and lectures are also part of other courses, but for the overall understanding it is important to have them in this course as well.

If your dental skills are excellent, but you want more patients to accept bigger, more sophisticated, better treatments for them, then this course is the right one for you. You will be equipped with real world tips on how to communicate properly and how to present to patients your proposal in a way they will say “yes”.

So don ́t wait and register today!

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Communication Basics
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Basics of Patient Communication

What language to use for patients

The Keywords of Closing

Why asking questions is important in selling

Why the way you communicate is so important

The Buying Habits
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5 reasons patients don’t buy your treatments

3 reasons why patients buy your treatments

Psychological Rules
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Learn what is the psychology behind the acceptance of offers

The Psychology of saying Yes

Create Ideal Acceptance Conditions

Pre-suation Principles

The Processes
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Get some guidelines how the Communication follow certain steps and how it is embedded inside of the whole sales process

The Closing Sequence

The 5 Steps of the Communication Process

The Presentation
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Learn what the presentation is all about and how to make it in an efficient way

Basic Thoughts on Treatment Presentations

Powerful Questions during the Presentation

3 Step Technique for Patients to say Yes

Overcoming Barriers during the Presentation

Mistakes during the Case Presentation

Additional Tips and Tricks
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Learn how to make your presentations even more successful

Active Listening

Gift-Wrap your Value

Small Tips and Tricks for Case Presentations

The Objections
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Learn how to handle the most common objections you can encounter during your presentation

Your First No

A simple idea on how to handle objections

Most common Objections and how to handle them

Special Situations
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When the Patient asks

The Indecisive Patient

The Angry Patient

Others Online Seminars


After you purchase the product, you’ll receive access instructions via email.

Dental Patient Communication: Boosting Treatment Acceptance – ENGLISCH